Help Center
Frequently Asked Questions
How do I place an order?
To place an order, simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide your shipping address and choose a payment method.
What payment methods do you accept?
We accept Cash on Delivery (COD), Credit/Debit Cards (via SafePay), and Digital Wallets. All payments are processed securely.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can also check your order status in the "My Orders" section of your account.
What is your return policy?
You can return most items within 7 days of delivery. Items must be unused and in their original packaging. Please visit our Returns & Refunds page for more details.
How do I create an account?
Click on "Sign Up" in the top right corner, fill in your details, and verify your email. You can also register as a seller if you want to sell products on Allenzo.
Still Need Help?
If you can't find the answer you're looking for, please contact us and our support team will be happy to assist you.